Privacy Policy

Privacy Policy

At NguvuPower Fitness, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or use our services.

By accessing our website or using our services, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We collect personal and non-personal information to provide a seamless experience for our customers.

Personal Information

This includes information you provide directly to us, such as:

  • Name, email address, phone number, and billing/shipping address.
  • Payment information (e.g., credit/debit card details).
  • Account details when you register on our website.
Non-Personal Information

This includes information collected automatically, such as:

  • Browser type, IP address, and device information.
  • Website usage data through cookies and similar technologies.
How We Use Your Information

We process your information to:

  • Fulfill and manage your orders, payments, and deliveries.
  • Provide customer support and respond to inquiries.
  • Send transactional messages (e.g., order confirmations).
  • Send promotional emails and updates (if you opt-in).
  • Improve website functionality and analyze user behavior.
  • Comply with legal obligations and ensure fraud prevention.
  • Purposes and Legal Basis for Processing
We process your information based on:
  • Performance of a Contract: To fulfill orders and provide services.
  • Consent: For marketing communications and targeted advertising (you can withdraw your consent at any time).
  • Legitimate Interests: To improve our products and services while ensuring your rights are respected.
  • Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

  • Service Providers: To assist with payment processing, shipping, marketing, and analytics.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Partners: In the event of a merger, acquisition, or sale of assets.

All third parties are bound by confidentiality agreements to protect your information.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings. However, some website features may not function properly without cookies.

How We Use E-mail and Messaging
  • To send transactional updates like order confirmations and shipping details.
  • To share promotional offers, newsletters, and updates (if you opt-in).
  • To communicate directly via email or SMS for customer support.
Managing Communications

You can unsubscribe from marketing emails by clicking ā€œunsubscribeā€ in the email footer or contacting us at [Insert Contact Email]. To stop receiving SMS messages, reply with ā€œSTOPā€ or adjust your preferences in your account settings.

  • Linking to Social Media Accounts
  • Our website may allow you to interact with or link to social media platforms, such as Facebook,
  • Instagram, TikTok, or Twitter.
Information Collected

If you connect your social media account or interact with us on these platforms, we may collect your profile information (e.g., name, username, and public posts) and your engagement with our pages (e.g., likes, comments, or shares).

Use of Social Media Information

We use this information to:

  • Personalize your experience.
  • Improve our marketing efforts.
  • Respond to your messages or inquiries.
  • Your use of social media platforms is subject to their privacy policies.
Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Withdraw consent for marketing communications.
Request data portability.

To exercise your rights, please contact us at [Insert Contact Email].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing your information.

Childrenā€™s Privacy

NguvuPower Fitness does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will delete it promptly.

Updates to This Privacy Policy
  • We may update this Privacy Policy from time to time. Any changes will be posted on this page
  • With an updated effective date. We encourage you to review the policy periodically.
Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

NguvuPower Fitness
[Your Business Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number

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