Returns & Cancellations
Return & Cancellation Policy
Orders may be canceled within 7 days of payment, but the buyer is responsible for covering any bank processing fees.
Cancellations made after 7 days but within 60 days of delivery will be subject to a 20% restocking fee, as production will have already commenced.
To cancel an order, please contact us via email at info@nguvupowerfitness.com or call 949-355-7647.
Cancellations made after 7 days but within 60 days of delivery will be subject to a 20% restocking fee, as production will have already commenced.
To cancel an order, please contact us via email at info@nguvupowerfitness.com or call 949-355-7647.
Return & Refund Policy
Buyers may request a return or refund within 3 business days of receiving the order.
The buyer is responsible for covering the following costs associated with returns:
- Bank processing fees
- Transportation fees
- Loading and offloading fees
- Labor costs
If a return is requested after 3 business days, a 20% restocking fee will be applied.
Any damage incurred during transportation for a return is the buyer’s responsibility.